Deepa Agnihotri, Dr. Arvind Kumar Shukla,. “Determinants in the Success of ISO 9000 Certification and Their Interrelationships , Evidences from Delhi NCR Region”. Design Engineering (November 2, 2021): 9225-9236. Accessed May 2, 2024. http://www.thedesignengineering.com/index.php/DE/article/view/5967.