A Study to Determine the Reasons of Implementing ISO Certification and How the Reasons of ISO Certification has Affected the Organisation's Capabilities of the Manufacturing Industries in Delhi NCR Region
ISO certification has become an essential part of the manufacturing industries. The progress of quality movement through the ages and the role of IS0 9000 in this progress is inevitable. The adequacy of ISO 9001 certification as far as working on the association execution is still fervently discussed. There are several parameters on which it is considered. These parameters have effect on internal operating efficiencies, customer focus and demand, external operating efficiencies and Organisation's Capabilities.In this modern era performance of the firm also depends on many factors. Concerning reason for this work, unique consideration was paid to those researches which identified the effect of ISO certification on the performance of corporate organizations. This study is commenced to know about various the reasons required for the ISO: 9000 certification in the manufacturing firms. To study how the reasons of ISO certification has affected the Organisation's Capabilities of the manufacturing firms.
This is an empirical study which is carried out on the manufacturing firms of Delhi NCR area. This research is in continuation of the author’s previous research which establish a relationship between the various factors and the reasons for the ISO Certification in manufacturing firms. In this research author has tried to study how the reasons of ISO certification has affect the Organisation's Capabilities